Last Updated: January 2025

This is the privacy policy of Fincapital Partner AG (referred to as “Fincapital”, “we,” “us,” or “our”). Fincapital is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and process your personal information in compliance with applicable Swiss and international data protection laws, including the Swiss Federal Act on Data Protection (LPD) and the General Data Protection Regulation (GDPR) for EU residents.

1. Scope of the Policy

This Privacy Policy applies to:

  • Data collected when you interact with our services or website.
  • Personal data processed in accordance with the LPD for users in Switzerland and GDPR for users in the European Union.

2. Collection of Personal Information

We collect personal information from:

  • You directly: When you create an account, use our services, or contact us.
  • Third parties: Such as financial institutions, payment processors, and credit bureaus for identity verification and fraud prevention.
  • Automatically: Through cookies, log files, and device identifiers.

Types of Data Collected:

  • Contact information: Name, address, email, phone number.
  • Financial information: Payment details, transaction history.
  • Device and browser data: IP address, operating system, browser type.
  • Location data: Collected with your consent.

3. Purpose of Processing Personal Data

We process your data for:

  • Providing services and managing transactions.
  • Enhancing user experience through analytics.
  • Ensuring security and preventing fraud.
  • Complying with legal and regulatory obligations.

4. Data Sharing

We may share your data with:

  • Affiliates and trusted service providers: For payment processing, fraud prevention, and analytics.
  • Regulatory bodies: As required by law or in response to legal requests.
  • Third-party partners: Under strict data protection agreements ensuring compliance with the LPD and GDPR.

5. Data Transfers

Your data may be transferred to:

  • Switzerland: In compliance with the LPD.
  • EEA or other countries: When adequate data protection standards are ensured, such as through standard contractual clauses or explicit consent.

6. Data Retention

We retain personal data:

  • For as long as necessary to fulfill the purposes outlined in this Policy.
  • Users inactive for 12 months may have their accounts deactivated. Data will be deleted after 18 months of inactivity.

7. Your Rights

Under the LPD and GDPR, you have the right to:

  • Access your data: Request a copy of your personal information.
  • Correct inaccuracies: Update or amend your personal data.
  • Delete data: Request the deletion of your personal information, subject to legal retention requirements.
  • Restrict processing: Limit the ways we use your data.
  • Data portability: Receive your personal data in a structured format.

Requests can be sent to dpo@fincapital.ch. We will respond within 30 days.

8. Security Measures

We employ technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive information.
  • Restricted access to personal data.
  • Regular audits of security protocols.

9. Cookies and Tracking

Our website uses cookies to enhance your experience. You can adjust your browser settings to reject cookies; however, this may limit certain functionalities.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

12. Contact Information

For any questions about this Privacy Policy or to exercise your data protection rights, please contact:

Data Protection Officer
Fincapital Partner AG
Email: dpo@fincapital.ch